- After 24 hours of the order being made, the order can not be canceled.
- Once an order is shipped out, we cannot change the address.
- If your item is damaged, please contact us within 24 hours of receiving the product. In case of not hearing from you within this time, we will understand that your product arrived in good condition and you are satisfied.
- We do not offer returns and refunds on any of our items bought directly on our website because they are considerate as intimate clothing, please check carefully the product description and size chart. However, YOU CAN EXCHANGE the product or ask for a refund if you visit us directly in our markets. Every week we announce our markets and venues on our social media. Please feel free to contact us to know the exact venue of our markets by the time you need the return.
- We do not offer refunds on items that arrive late.
- For any other inquiry: firstname.lastname@example.org